Associate Director - Portfolio Monitoring - SME
- Mumbai, Maharashtra
- Permanent
- Full-time
- Monitoring of Excess and Past Management
- Ensuring BCA Overdue is within the breach percentage
- Resolution of credit monitoring activities such as ASTAR
- Monitoring of Churn activity
- Capturing of Key issues and resolution thereto and keeping the Management updated on the same
- Identifying gaps, placing in Loose Rivets / recording of M7 and ensuring closure and escalation of Overdue / Ageing items to the Management
- Ensuring the Fraud Management Framework is in place and accounts are monitored via the Early Warning Signals tool / mechanism
- Managing the Credit monitoring activities by providing key statistics and update on time for any open items by liaising with the Business / Credit team
- Act as a back up for the team in case of any team member absence.
- All risk identified should be suitably raised to the senior Management for attention
- Monitoring all processes and policy to ensure Governance is adhered to
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Lead to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
- Serve as a Director of the Board
- Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)
- Product, Business and Compliance
- Excel Knowledge
- Business
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.