International BPO Chat process in Kolkata

2COMS

  • Kolkata, West Bengal
  • Permanent
  • Full-time
  • 6 days ago
Job Description :Job Title: Customer Support Associate (Chat)Location: DLF2, Rajarhat, KolkataWork Mode: Work from OfficeShift: Rotational 24/7 shifts (5 days working, 2 rotational week offs)Salary: Up to ₹4.2 LPA (based on experience and last drawn CTC)NOTE:Only Kolkata candidates can apply. Freshers not eligible.Company Overview:Our client is a leading multinational telecommunications company headquartered in London. It is the UK’s largest provider of fixed-line, broadband, and mobile services, and also offers subscription TV and IT services globally.RequirementsMinimum 1 year of experience in an international BPO (chat/email process)
Strong command over English – both written and verbal
Knowledge of customer service principles and practices
Basic technical knowledge is a plus
Flexible to work in 24/7 rotational shiftsEducational Qualification:Undergraduates, Graduates, and Postgraduates are eligible to applyBenefitsBoth side Cab + Incentives + Shift Allowances + High medical insurance coverage benefitsOpportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

2COMS