
Inside Sales Team Lead
- Thane, Maharashtra
- Permanent
- Full-time
- Building, mentoring, and developing a diverse team of Inside Sales representatives. You will manage process excellence, drive operational improvements, and encourage creativity in virtual and technology-enabled selling approaches.
- Driving collaboration with the broader field sales teams, as well as other supporting and country functions, to enable team members to enhance customer relationships.
- Coaching your team on customer prospecting, account planning, developing more efficient sales activities, and increasing sales revenues in the M3 market segment.
- Defining and implementing inside sales processes, workflows, and tool usage to drive productivity.
- Maintaining accurate team records of telecalling, sales activities, and customer interactions.
- Preparing regular reports on sales performance, market trends, and customer feedback.
- Staying updated on external industry trends related to Inside Sales, Virtual Selling, and Digital communications, as well as competitor activities, and advancements in low-voltage switchgear technology.
- Excel in team leadership and coaching, are motivated to be part of a fresh and innovative setup, and are eager to build and manage a team
- Demonstrate strong planning and execution skills, ability to lead from the front, mentor and coach team members to achieve desired goals
- Enjoy working in Sales and are inspired to see the vision for Inside Sales come alive.
- Have a customer-focused mindset with a proactive approach to problem-solving
- See Virtual Selling as more than a buzzword: You understand the seamless integration of digital engagement (e.g., Digital Selling, virtual communication, use of social media) with customers to ensure an outstanding customer experience
- Have over 8 years of relevant work experience with a minimum of 3 years of proven experience in inside sales, preferably in a B2B setup.
- Possess experience in the Low-voltage Switchgear Products industry or a similar B2B industry (e.g., Building products, lighting, etc.), and have experience selling via channel partners
- Demonstrate excellent listening skills and have an open, communicative style that conveys excitement over phone or video calls.
- Have experience managing international teams spread across different countries
- Excel in data analytics and understand how to drive performance.