
Senior Program Manager (35473-VKAT)
- Bangalore, Karnataka
- Permanent
- Full-time
- Facilitate bi-annual planning process to create multi-release plans aligning with strategic objectives
- Design, create and maintain team collaboration and communication tools supporting partners in multiple time zones
- Evaluate team agile practices, identify areas to improve, develop plan and coach team
- Champion our core value of continuous improvement. Facilitate problem-solving to identify root causes and define countermeasures which resolve the problem. Lead process improvement activities that eliminate sources of waste.
- Design, pilot, and roll out processes, best practices, standards, and KPIs to improve team performance
- Monitor KPIs to identify issues in team quality and/or performance - raise awareness, define, communicate, and track plan to address issues
- Co-author and execute change management and pilot plans. Gather, analyze, and incorporate feedback.
- Technical degree in Engineering
- Experience in program management of commercial software
- Expertise in process improvement and change management including application of Root Cause Analysis, Reflection and A3 for problem solving.
- Experience with Agile, Scrum, and/or Kanban software development methodologies
- Experience using work management and collaboration tools like JIRA, Confluence, SharePoint, and Microsoft Teams
- Experience developing products as software application developer is nice to have