
Content Associate
- Bangalore, Karnataka
- Permanent
- Full-time
- Write compelling copy for push notifications, SMS, WhatsApp/Telegram channels, RCS, emailers, and other CLM-related platforms.
- Conduct A/B testing on content and creatives to evaluate performance and optimize results.
- Adapt tone, voice, and style to suit different audiences, geographies, and platforms.
- Grow followers and engagement on WhatsApp and Telegram channels.
- Coordinate with external content and creative agencies to manage timelines, deliverables, and revisions.
- Serve as the primary liaison between internal teams (Product, Design, CRM, Brand) and content stakeholders.
- Maintain up-to-date content trackers and approval sheets.
- Track and analyze key performance metrics (CTR, open rates, conversions) across all content formats.
- Identify high-performing messages and creatives while flagging underperformers for review.
- Compile weekly and monthly performance reports with actionable insights.
- Prepare concise presentations for internal reviews and leadership discussions.
- Utilize AI tools to generate fresh, high-quality content at scale.
- 2–3 years of professional experience in short-form copywriting.
- Proven ability to use multiple AI tools for content generation.
- Strong creative writing skills with the ability to craft witty, engaging, and fun copy.
- Proficiency in content strategy, content marketing, and campaign execution.
- Excellent communication, organizational, and multitasking abilities.