Application Support Engineer

Apex Group

Pune, Maharashtra
Permanent
Full-time

17 days ago

The role of the Application Integration Support Engineer will be part of the Group IT Application Support team within the Apex and report to the Integration and Platform Support Manager.The successful candidate will join a team working on application integration projects, focused on BAU support for application and system integrations. The role will provide and maintain high quality of internal service for Company core and support applications, building strong relationships with technical and Business teams.He/she must have experience working on integration services, understand design documentation and technical solutions.Responsibilities:

Provide technical support for integrations across number of applications in APEX Group .
Implement, maintain, and improve integrations across multiple applications in APEX Group.
Support and maintenance of new and existing interfaces between core line of business and supporting applications to gain benefits such as optimizing business and IT processes.
Prioritization and resolution of incident tickets including troubleshooting and investigating root causes.
Working as part of a global team to provide monitoring and technical support to system and application integrations.
Maintain operational availability of the application integrations.
Liaising with the product owners, software development, DBA, architecture, and vendor teams regarding application integrations.
Support project related tasks, such as application upgrades; new application integrations or changes in the existing integration solutions.
Adhere to the change management procedures.
Create and maintain good level of documentation and knowledge base.
Assist with creation/updating of policy documents for application integrations.

Skills Required:

2+ years of experience in providing development and support for application interfaces and integrations.
Hands-on experience with Azure integration services.
Hands-on experience with tools like Azure Logic Apps, Azure Data Factory, azure API Management etc.
Experience working with a service desk tool.
Excellent time management and decision-making skills.
Excellent communication skills in both English written and verbal.
3rd Level IT Qualification.
Experience working as a part of a team.

Desirable Skills:

Experience with Microsoft technologies such as IIS, SQL and .NET.
Experience in supporting core line business applications.
Background in the financial Industry preferable.
ITIL certification

What you will get in return:

A genuinely unique opportunity to be part of an expanding large global business.
Opportunity to work in a diverse organization and technologies.

Additional information:We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.For more information on our commitment to Corporate Social Responsibility (CSR) please visitIf you are looking to take that next step in your career and are ready to work for a high performing organisation, alongside talented people who take pride in delivering great results, please submit your application (with your CV, cover letter and salarys expectations) to our dedicated email address:

Apex Group

Apply Now