Senior Accounts Receivable Analyst

Bangalore, Karnataka
Permanent
Full-time

2 months ago

Role Description:Company IntroBooking Holdings India is a Center of Excellence based in Bengaluru, India and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our BrandsBooking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world.Job OverviewAs a Senior Accounts Receivable Finance Specialist, you will be working on a global portfolio of accounts to ensure that the Accounts receivable operational ad hoc tasks are performed daily by closing Jira tickets and performing transactions and Internal audits while bringing initiatives to improve the activities/processes. The Senior Accounts Receivable Finance Specialist, will reconcile accounts, issue manual invoices, post payments and update customer records in the Accounting/Reporting systems and perform Cash application for high volume of receipts. You are responsible to Investigate and resolve business partner inquiries to ensure the efficient payment allocation (including Direct Debit), inbound management, and ad-hoc business requests to accommodate for bulk / complex payment clearances. Among other tasks is the ability to produce accounts receivable overview and initiative dashboards and prepare management reports including open receivables, unapplied cash and many ad hoc projects related to the global revenue operations department. The Senior Accounts Receivable Finance Specialist,has a good level of knowledge and expertise in regards to the Account receivable/Billing & Legal Collections process and is able to analyze it with a critical mindset in order to identify gaps and opportunities to improve it and make it more efficient, scalable and reduce manual workload. Senior Accounts Receivable Finance Specialist responsibilities require a good level of technical expertise in order to be able to effectively work both with internal and external stakeholders and ensure that core operations are effectively performed and system and operational improvements are determined and achieved.Key ResponsibilitiesResponsibilities and Duties - for posting

Post all incoming cash payments from customers (direct debit , bank transfer payments and Payment Service Providers ) and ensure accurate and timely allocation adhering to our SLAs, rectifying any allocations or process issues that may occur.

Address any system, operational and external issues as and when they occur owning the end to end process

Timely allocate the payments coming for Payment Service Providers Globally and reconcile the dedicated GL

Set up and maintain appropriate records and files concerning customer remittance and accounts receivable posting transactions, perform the GL reconciliations.

Organize and update the training plan and also the onboarding plan for new joiners within the team

Act as an operational support mechanism for the AR Team Leader ; Support the TL/Manager to oversee the daily core activities and procedures , provide coaching and assist on individual and collective team projects within the team .Identify the knowledge gap and skill up AR .Share the knowledge and provide training to improve the performance .Assist the coaching team members over process improvement.

Supports and collaborates with the members of the Transformation Team /Opex team regarding the continuous improvement initiatives /projects

Ensure standard processes are adhered ,documented and updated in accordance with the compliance standards and guidelines and driven by the business need/change

Process sub-team operations:

Handling tickets from multiple OTC teams
Reporting
Ad hoc O2C tasks

Good contact with banks, third party providers and correspondence with internal stakeholders at all levels

CommunicationInternal Stakeholders (E.g. Employees of Booking Holdings and its subsidiaries)TypeCooperationPersuasionInformationFrequencyContinuous (daily or a several times a day)Frequent (about once a week)Occasionally (once or twice a month or less)TeamCooperationProcess the daily workload, support the team, share knowledge and be point of escalationsContinuousInternal StakeholdersCooperation &InformationMain point of contact. Work closely together tosupport operations, share knowledge and support process improvements.ContinuousOther Finance/internal teamsCooperation &InformationWork with the team to improve communication and processes while supporting alignment with the business focus. Align to B.com best practicesContinuousExternal StakeholdersExternal VendorsTypeInformationConfirm that Booking.com policies and processes are being followedFrequencyContinuousKnowledge and SkillsProvide a bullet point list of the qualifications that are necessary for someone to fill this position. If anything is “preferred,” denote with an asterisk (*). [Please be sure this is the knowledge required to perform the role and not what current/former incumbent may happen to hold.]Qualifications - for postingRequired KnowledgePlace an X in the shaded boxes that are required to perform the principal duties and responsibilities of this positionNot RequiredSpecialized DiplomaBachelor’s Degree XMaster’s DegreePhDYears of Relevant Job KnowledgePlace an X in the shaded boxes that are required to perform the principal duties and responsibilities of this positionLimited job knowledge (0-1 years)Basic job knowledge (1-3 years)

Broad job knowledge (3-5 years)Advanced job knowledge (5-8years) XExtensive knowledge (8-12 years)Substantial knowledge (12+ years)Knowledge Skills & AbilitiesList knowledge, skills and abilities that are required to successfully perform the broad responsibilities of this job

Mandatory OTC Cash Application/Allocation knowledge
Working on multiple bank accounts/ currencies is preferable
SAP Fica knowledge, MS office, Google Chrome
Excellent communication skills, both written and spoken in English;
Team and service oriented approach
Experience with process improvement or automation
Accurate with good attention to detail

Ability to work independently, with high self-motivation and discipline;
Should be persistent and have sense of urgency
Creative thinker
Full ownership, accountability & proactiveness
Strong organizational and prioritization skills;
Internationally focused and an awareness of different cultures.
Project Management and/or process mapping

Position ScopeProvide information related to the job’s scope and impact. Place an X in the shaded boxes that apply.ScopeOperates within a single Business Unit, or multiple Business Units or CorporateSingle Business Units XMultiple Business UnitsCorporateImpactAction and/or outcomes from this job typically impact the following; select all that apply(E.g., an accounting manager might impact the entire business unit because they are reporting financials for that business unit. An analyst might impact their own team because they are helping create workflows for their team to deliver projects. A VP in HR might impact the entire function by determining best practices for Booking Holdings)Own teamDepartment XEntire Function (e.g., HR, Finance, IT)Entire Business Unit (s)Enterprise-wideTime HorizonActions and/or decision made by this job typically impact their area of work for this period of timeShort to mid-term (1 – 3 years)Mid to long-term (3 – 5 years) XLong-term (5+ years)About BKNGBooking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands:

Booking.com
KAYAK
priceline
agoda
Rentalcars.com
OpenTable

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

Booking Holdings

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