Account Manager

Great Bell HR Consultancy Services

  • Thiruvananthapuram, Kerala
  • Permanent
  • Full-time
  • 2 months ago
Company OverviewGREATBELL HR Consultancy Services PVT LTD, headquartered in Cochin, Kerala, is a reputable company specializing in technical and hospitality manpower recruitment. With a focus on delivering exceptional HR services, we proudly collaborate with around 500 renowned companies across India. Our company belongs to the Human Resources Services industry and consists of a dedicated team of 2-10 employees. Visit our website at for more information.Job OverviewWe are seeking a highly experienced and senior-level Account Manager to join our team on a full-time basis. The position is based in Thiruvananthapuram, Ernakulam, Kollam, Pathanamthitta, and Kottayam. The ideal candidate should possess 7 to 10 years of relevant work experience in account management or related fields. This role involves managing long-term relationships with our key clients and ensuring client satisfaction at all times.Qualifications and Skills
  • Minimum seven years of experience in account management or a related discipline with strong analytical skills.
  • Must efficiently build and maintain relationships with key clients to enhance satisfaction and retention. (Mandatory skill)
  • Attend client meetings and industry events regularly to stay updated with industry trends and client needs. (Mandatory skill)
  • Ability to prepare reports and track key account metrics to aid decision-making and strategy development.
  • Must calculate and distribute wages and salaries effectively, ensuring employees are compensated accurately. (Mandatory skill)
  • Maintain comprehensive files of all contracts, insurance policies, tax reports, expenses, and payroll for auditing and compliance purposes.
  • Effectively communicate with internal teams to address client concerns and align services with client objectives.
  • Strong negotiation skills to advocate successfully for client interests while balancing company objectives.
Roles and Responsibilities
  • Develop and maintain strategic relationships with key clients to foster long-term partnerships and achieve contract renewals.
  • Lead client meetings to discuss project objectives, deliverables, and feedback, ensuring alignment with client expectations.
  • Regularly monitor and report on account performance, including preparing and presenting analysis to management.
  • Collaborate with internal teams to innovate and enhance service offerings tailored to client needs and expectations.
  • Resolve client issues promptly by providing effective solutions and escalating complex issues as necessary.
  • Effectively manage client budgets, ensuring services delivered remain within agreed financial parameters.
  • Identify new business opportunities within existing accounts, proposing value-added solutions to increase revenue.
  • Ensure all client records and interactions are accurately documented to maintain comprehensive account history for future reference.

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