Team Lead/ Assitant manager - Inside Sales

Chennai, Tamil Nadu
Permanent
Full-time

2 months ago

Job Category: Customer ServiceJob Description:In This Role, Your Responsibilities Will Be:

Ensuring the team provides quotations per the customer's/sales request. And process the orders in a timely manner.
Also ensuring the team has adequate information to provide technical offers or quotations and related assistance to customers, sales, and authorized valve distributors.
Correspond with application experts at other world locations as and when required for special applications/prices.
Reviewing T&C in the customer's order and taking legal vetting, if required.
Ensuring timely submission of the offer and orders in full compliance with Emerson' T&C.
Takes ownership and ensures submission of quotes/orders within the TAT and updates the database on a routine basis.
Broad knowledge of procedures and processes for the first level of problems determined.
Identify the root cause and implement a new process plan to improve service level.
Conducting weekly meetings with the team and ensuring the team possesses the required knowledge and skills.
Ensure compliance with all applicable requirements and keep abreast of Emerson's international trade compliance requirements.
Managing the team's absence and being part of the recruitment process.
Observe safe and professional work practices of the team as a compliance requirement of the company.

Who You Are:You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts. You make significant progress and remain calm and composed, even when things are uncertain. You observe situational and group dynamics and select the best-fit approach.For This Role, You Will Need:

Minimum of 5-8 years of team handling proven experience
Knowledge of various verticals like process, commercial, and oil and gas industries. End-to End Shipment Process
Expertise in Fourth Shift or SAP is an added advantage.

Preferred Qualifications That Set You Apart:

Bachelor's degree or any equivalent in Electrical, Electronics, instrumentation, and Automation Engineering or any related field
Proficient in MS Office Suites such as MS Excel, Word, and PowerPoint

Our Culture & Commitment to You:At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.We recognize the importance of employee well-being. We prioritize providing competitive benefits plans, a variety of medical insurance plans, an Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time-off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.

National Instruments

Apply Now