Associate General Manager (AGM) or GM - Healthcare Operations

Hyderabad, Telangana
Permanent
Full-time

2 days ago
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Company DescriptionInstaTalentRecruit LLPJob DescriptionJob Title: Associate General Manager (AGM) or GM - Healthcare OperationsLocation: Hyderabad, IndiaShift: US ShiftExperience: 20+ years (Relevant: 15+ years)Reports To: Senior LeadershipTeam Size: 100+Preferred candidates – Current designation AGM/DGM, GM, AVP and Not Sr Manager/SDMJob Summary:We are looking for a dynamic and experienced AGM - Healthcare Operations to lead and oversee critical operations in the US Healthcare domain. The ideal candidate will have extensive experience in Health & Welfare operations, with expertise in enrolment, file processing, data processing, carrier files, and health payroll. Candidates with experience in Health Implementation & Benefits Administration will have an added advantage.This role requires a seasoned professional who can manage large teams, drive process efficiencies, and ensure high-quality service delivery in a fast-paced, US-shift environment.Key Responsibilities:

Lead and manage large-scale Health & Welfare operations, ensuring seamless service delivery in alignment with US Healthcare domain regulations.
Oversee enrolment processes, file processing, data processing, and carrier file management, ensuring compliance and accuracy.
Manage health payroll operations, ensuring timely and error-free processing.
Drive operational excellence by implementing process improvements, automation, and best practices.
Ensure regulatory compliance and adherence to HIPAA and other US healthcare industry standards.
Work closely with stakeholders, clients, and internal teams to streamline healthcare benefits administration.
Lead health implementation projects and ensure successful execution of benefits programs.
Manage a team of 100+ employees, including hiring, training, mentoring, and performance management.
Drive service level agreements (SLAs), key performance indicators (KPIs), and quality metrics.
Collaborate with cross-functional teams to enhance operational efficiency and client satisfaction.
Provide strategic insights and recommendations to senior leadership on process optimization and business growth.

Key Requirements:✔ 20+ years of experience, with at least 15+ years of relevant experience in US Healthcare Operations.
✔ Strong expertise in Health & Welfare, enrolment, data processing, file processing, carrier files, and health payroll.
✔ Experience in Healthcare Implementation & Benefits Administration is a plus.
✔ Proven ability to manage and lead large teams of 100+ professionals in a high-volume environment.
✔ Hands-on experience in process automation, operational improvements, and quality management.
✔ Strong knowledge of US healthcare regulations, compliance, and industry best practices.
✔ Ability to work in a US shift and manage client interactions effectively.
✔ Excellent leadership, communication, and stakeholder management skills.Best Regards
Manzoor Ahmed Ambar
Human Resource Team LeadInstaTalent Recruit LLP - Recruitment and Training Services
Mobile number - +91-9682182401.Office Address - Plot No D-107, D-Block, Sector-2,
Noida, Uttar Pradesh, India, Pin Code 201301Website - https://www.instatalentrecruit.com/
LinkedIn - https://www.linkedin.com/company/instatalent-recruit-llp/QualificationsGraduateAdditional InformationGood communication skill.

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