IT Solutions Eng. (HR Travel Expert)
- Pune, Maharashtra
- Permanent
- Full-time
- Manage and support projects and rollouts of our global Travel Solution Concur by taking responsibility for planning, execution, and completion within scope, schedule, and budget.
- Drive project milestones, coordinate resources, and oversee project deliverables.
- Contribute to the demand management process, including time planning, effort estimation, and coordination with external partners.
- Collaborate with HR and finance teams to understand travel needs and devise strategies to optimize travel operations and policies.
- Manage the integration and configuration of travel management systems, ensuring seamless functionality and user-friendliness.
- Ensure compliance with travel policies and regulations, integrating them into system configurations and workflows.
- Support daily operations related to our travel solutions, ensuring seamless system functionality
- Resolve incident tickets and service requests, coordinate ticket handover and specific case management with external partners.
- Ensure continuous system availability and performance.
- Participate in scrum events and maintain JIRA for agile work organization.
- Completed studies in Business Informatics, Computer Science, Business Administration, or a comparable qualification.
- First experiences in HR IT project management, particularly in employee self-service (ESS) and manager self-service (MSS) portals.
- Knowledgeable in SAP HR systems, demonstrating strong competency in using SAP for effective HR solutions and processes.
- Strong problem-solving skills and analytical thinking.
- Excellent communication skills, both written and verbal, in English.
- Ability to work independently and proactively within a team environment.
- Experience with Agile development methodologies and tools, such as Scrum, Kanban, JIRA.
- Familiarity with enterprise systems and understanding of integration challenges within complex ERP environments is a plus.