Engineer, Applications
- Pune, Maharashtra
- Permanent
- Full-time
- Primarily responsibility is to support sales in the quoting, designing, and costing of solutions to customer problems, including prompt responses to inquiries and questions.
- Handles application inquiries and recommends appropriate products with a high sense of urgency and in a timely manner.
- Provides quotations, both written and verbal, in accordance with ERP and company price lists, electronic quote tool and contractual discount schedules; performs necessary follow-up.
- Assists customers with troubleshooting problems, handles customer complaints, and solves problems in a prompt, professional manner; may be involved in investigating and reporting on warranty claims and return goods authorization (RGA) process.
- Performs costing analysis, when necessary, on product line items versus published pricing to arrive at gross margin calculation for review and approval by Applications and Sales Managers
- Coordinates customer delivery requirements with the Production Department
- Recommends modifications to standard products to meet individual customer requirements, within practical company and economic limitations.
- Takes necessary actions to increase sales of the Division’s products.
- Represents, on occasion, and if necessary, the division at trade shows as well as potential visits to customer for sales or service-related activities.
- Assists in creating marketing literature, website development and other system tools to boost productivity and sales.
- Performs other duties of a similar nature and level as assigned.
- Bachelor of Science degree in Process or Chemical Engineering with plant emission control design
- 3 or more years of experience developing system design for wet systems packages (Wet Scrubbers, Particulate Scrubbers and Wet Electrostatic Precipitators) for industrial manufacturing processes.
- Understanding of EPA emissions, European Union Industrial Emissions Directive, Best Available Technologies and BREF requirements is preferred.
- Experience working with materials used in corrosive and/or high temperature and pressure environments.
- Experience working with technical specifications is preferred.
- Understanding of the physics of gas flow is preferred.
- Knowledge of fans and process systems is preferred.
- Experience developing cost estimates and proposals for engineered equipment systems.
- Experience working with air pollution control and product recovery equipment is preferred.