VOICE Process @ 9968804786 @ Gurgaon @ 38kctc

Sana Search International

  • Gurgaon, Haryana
  • Rs. 38,000 per month
  • Permanent
  • Full-time
  • 2 months ago
Job Description
*Eligibility: Graduate fresher od Experience / U.G (with minimum6 months of International voice experience with excellent communication skills.Eligible candidates can send resume at sana.searchinternational@gmail.com or whatsapp at ADIBA @9968804786Job Description:
  • Provide Superior Customer Experience on Calls to customer
  • Resolve all Customer Queries and Follow Established Procedures as Appropriate.
  • Provide alternatives and apply Superior Service No, Call Handling Skills To Ensure Best Possible Solutions .
  • To identify the Mood, Profile & Need of the Customer and leverage these details to offer the best suited benefits/products to the Customer while being compliant with the laid guidelines.
  • Deliver to the Customer, Employees and Shareholder Metrics as per Goals Highlight Issues through Feedback.
  • Excellent Verbal Communication.
  • Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations.
  • Demonstrated Dependability/Self Motivating Skills. Change Management Ability.
  • Demonstrated Ability to Work effectively within a Team Environment as well as independently.
  • Proven Analytical and Problem Solving with a strong attention to Detail. Workable knowledge of MS Office Applications (Word, Power-point, Excel)
  • 24/7 & Rotational shifts including night shifts
Qualifications:
  • Previous sales experience while providing top notch customer service background Strong Interpersonal.
  • Communication and Listening Skills.
Eligible candidates can send resume at sana.searchinternational@gmail.com or whatsapp at ADIBA @9968804786No Hidden Charges / No Fees

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