Credit Control Manager

• Credit Assessment & Limit Setting:

• Evaluate new and existing customers’ creditworthiness through financial analysis and risk assessment.
• Establish credit limits and payment terms based on company policies and industry practices.

• Receivables Management:
• Monitor accounts receivable aging reports and ensure timely follow-up on outstanding payments.
• Coordinate with sales and customer service teams for smooth payment recovery.

• Collections & Dispute Resolution:
• Develop and implement collection strategies to reduce DSO (Days Sales Outstanding).
• Resolve billing disputes or payment issues with clients promptly and professionally.

• Reporting & Analysis:
• Prepare monthly credit and collection reports for management.
• Analyze trends in customer payment behavior and recommend improvements.

• Process Improvement & Policy Compliance:
• Ensure compliance with internal credit policies and external regulatory requirements.
• Continuously improve credit control processes and systems.

• Bachelor’s degree in Finance, Accounting, Commerce, or related field (MBA/CA preferred).
• 7+ years of relevant experience in credit control, preferably in biochemical, pharmaceutical, or manufacturing sectors.

• Strong analytical and negotiation skills.
• Excellent communication and interpersonal skills.
• Familiarity with ERP systems (SAP/Tally/Oracle) and advanced Excel.
• Ability to work under pressure and handle high-value receivables.
• Knowledge of industry-specific customer segments and payment cycles.

• Days Sales Outstanding (DSO)
• Collection Efficiency
• Bad Debts Ratio
• Dispute Resolution Time

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