Field Collection Executive

• Debt recovery strategies are a mandatory skill, essential for successfully negotiating and recovering outstanding amounts from clients.
• Strong communication skills are mandatory to effectively convey information and maintain positive relations with clients.
• Payment collection skills are a mandatory requirement to ensure prompt and efficient retrieval of owed monies from customers.
• Negotiation skills are required to facilitate discussions and reach favorable agreements with customers regarding dues.
• Confident conflict resolution capabilities are required to handle disputes and misunderstandings calmly and professionally.
• A well-organized approach to route planning is necessary to optimize travel and efficiently manage time in the field.
• Knowledge in basic financial analysis is required to understand client accounts and assess suitable collection strategies.
• An ability to build and sustain trust with clients is essential to foster lasting professional relationships.

• Conduct field visits to clients to discuss and negotiate the settlement of outstanding dues.
• Apply debt recovery strategies to maintain efficient collection processes and manage defaulters.
• Manage day-to-day collections from clients while ensuring receipt documentation is accurate and secure.
• Maintain accurate records of interactions and payments for all assigned clients and report daily to supervisors.
• Collaborate with the financial department to reconcile collected payments and account statements.
• Utilize effective communication and conflict resolution skills to resolve client payment issues courteously.
• Plan and optimize travel routes to maximize efficiency and reduce operational costs.

Expertia AI Technologies