Client Relationship Executive

SearchEV

  • Bangalore, Karnataka
  • Permanent
  • Full-time
  • 2 months ago
Apply Here -->Summary:SearchEV is a comprehensive electric vehicle discovery platform that enables users to explore and compare EVs from leading brands. Designed to support informed decision-making, the platform offers detailed specifications, side-by-side comparisons, and expert insights. In addition, SearchEV keeps users up to date with the latest developments, news, and trends in the electric vehicle industry.Were looking for a proactive and people-oriented Client Relations Executive to join our team! He/she will be in for front of building strong connections, turning leads into happy customers, and nurturing long-term client relationships. This role is specifically intended for someone who can understand needs, offer solutions, and ensure a smooth and positive experience with our clients.Key Responsibilities:
  • Serve as the primary point of contact for assigned clients and ensure their needs are met effectively and efficiently.
  • Build strong, long-term client relationships through regular communication and high-quality service.
  • Handle client onboarding and maintain detailed records of client interactions and transactions.
  • Identify and pursue opportunities for account growth and client retention.
  • Communicate effectively with internal teams to ensure client expectations are met.
  • Resolve client issues promptly and professionally, escalating matters as necessary.
  • Support new business development by participating in lead conversion and follow-up activities.
Qualification and Key Skills
  • Bachelor's degree in Business Administration, Marketing, or a related field preferred.
  • 13 years of experience in client servicing, customer support, or business development.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving ability and customer-oriented mindset.

Expertia AI Technologies