Executive - Customer Care (1-6 yrs) Kolkata/Navi Mumbai/Bangalore (After-Sales/Customer Service)
Whistle Stopper Global IT Staffing Solutions
India
Permanent
Full-time
2 months ago
Customer Success Specialist (1-6 yrs)Customer Success, Client Relationships, Lead Generation- Customer Relationship Management: Maintain and enhance customer relationships.- New Account Registration: Process customer registration through Forms.- Issue Resolution: Address and resolve customer concerns.- Making and Sending Quotations: Prepare quotations for required articles and services.- New Lead Generation: Communicate with leads to arranging meetings and secure new business opportunities.- Sales Operations: Oversee daily sales coordination & operations.- Repeat Business: Encourage and manage repeat customer sales.- Upselling & Cross-Selling: Identify additional sales opportunities.- Lead Management: Generate and convert sales leads.- Pipeline Management: Manage the sales pipeline effectively.What We Expect of You:- Bachelor's degree in business administration, marketing, or a related field.- 1-6 Years of Total & Relevant experience with Stability- Experience in using CRM software or related tools is a plus. Perks & Benefits- Pick up & drop off from specified locations.- Paid Privilege Leaves.- Employee Referral ProgramPerks & Benefits:- Pick up & drop off from specified locations.- Paid Privilege Leaves.- Employee Referral Program- Shift Timings : Comfortable to work in US/ UK Shift Timings as per Business Requirement (ref:updazz.com)