Customer Care Executive (0-5 yrs) Bangalore (After-Sales/Customer Service)
Bangalore, Karnataka
Permanent
Full-time
2 months ago
We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.Qualifications:- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.Responsibilities:- Handle inbound/outbound calls professionally and provide information about products/services.- Identify customer needs, clarify information, and close sales.- Maintain a high level of customer satisfaction through effective problem-solving.- Achieve sales targets and goals as set by the company. (ref:updazz.com)