Sr IS Service Owner for SAP Global Application Platforms

Bangalore, Karnataka
Permanent
Full-time

1 day ago

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.This Position reports to: IS Domain OwnerYour role and responsibilities (Mandatory)Owns E2E platform services within SAP GTS, DMS, GRC and Solman Application lifecycle Managment. Focuses on innovation, performance, account management, portfolio management, Service design, Demand and escalation management, stakeholders & expectation management, financial management, resource management and cross-platform technology enablement across the enterpriseThe work model for the role is: HybridThis role is contributing to the IS Functional Technology Services-Core ERP Domain . Main stakeholders are Application Manager/ ERP Managers. Business representatives, BA CIO and IS cluster heads etc.,You will be mainly accountable for:

Leads the global ownership and strategic direction for SAP platforms including GRC, GTS, Solution Manager (SolMan), and assurance services such as User Access Management (UAM), audit compliance, and controls governance—ensuring alignment with ABB’s enterprise IT, security, and regulatory strategies.
Defines and drives platform strategy and innovation, modernizing core systems through automation, cloud readiness, and enhanced user experiences, while balancing performance, compliance, and operational risk.
Owns the full lifecycle management of SAP platform services—governing architecture, delivery, upgrades, integration, and support—to ensure resilience, scalability, and business continuity across global operations.
Provides leadership and influence across high-stakes stakeholder groups, including Business Area CIOs, Cybersecurity, Internal Audit, Legal, Enterprise Architecture, and Process Owners—building trust through transparency, insight, and execution excellence.
Manages financial performance of services, ensuring cost optimization, value realization, and return on investment across the SAP platform landscape and assurance portfolio.
Oversees platform-level compliance and assurance capabilities, ensuring SOX, ISO, GDPR, and other regulatory requirements are met through continuous monitoring, secure design, and audit-readiness of platforms and processes.
Drives innovation and future-readiness through the evaluation and adoption of emerging SAP capabilities (e.g., GRC enhancements, SolMan to Cloud ALM transitions, AI in access control), enabling ABB’s journey toward a secure and intelligent enterprise.
Leads risk identification and mitigation efforts, proactively managing deviations, audit findings, and control weaknesses through structured action plans and stakeholder engagement.
Fosters cross-functional collaboration across Infrastructure, Security, ERP, Application, and Compliance teams to deliver integrated, compliant, and high-performing platform services.
Acts as a thought leader and transformation agent, championing platform simplification, governance maturity, and continuous improvement to support ABB’s evolving digital and regulatory landscape.

Qualifications for the role (Mandatory)

15+ years of hands-on experience in SAP Application Management across complex, global SAP ecosystems.
Proven track record of 5+ years in leading teams, managing stakeholders, and coordinating with AMS vendors in a service delivery model.
Deep expertise in SAP GTS with working knowledge of SAP GRC and SAP Solution Manager core concepts.
Successfully set up and scaled a Global Service Line to deliver consistent, high-quality SAP Application Management services.
Bachelor’s or master’s degree in any background, Computer Science, Information Systems, Business Administration, or a related field.
Professional certifications in ITIL and other related SAP certifications preferred.

More about us (Mandatory)It is our mission in Information Systems (IS) to harness the power of information technology to deliver valuable, reliable and competitive IS services for ABB. If you have a strong technical and analytical mind and the drive to help us stay ahead of the competition, you are the one we are looking for.It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply.ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions.For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warningWe value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.Fraud Warning: Any genuine offer from ABB will always be preceded by a formal application and interview process.
We never ask for money from job applicants.For current open positions you can visit our career website and apply.Please refer to detailed recruitment fraud caution notice using the link .

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