
AVP-Technical Application Support
- Bangalore, Karnataka
- Permanent
- Full-time
- Provide technology support for Sanction screening systems projects, enhancements, issues, maintenance, and general system queries.
- Produce and understand technology related documentations (including functional and technical design documents, business requirement documents, system architectural diagrams, etc.).
- Engage with various internal stakeholders to communicate accurately and efficiently on project status, risks, and issues. Facilitate discussions to gather requirements and provide updates.
- Manage Sanctions Screening related system incidents with strict adherence to SLAs, escalate and socialize with the relevant internal stakeholders at branch, regional, and global level.
- Ensure alignment with bank standards, guidelines, and policies.
- Work collaboratively across functional teams in GFCD fostering a collaborative and efficient work environment.
- Perform administrative tasks as per Financial Crime Compliance Technology standards
- Assist in any other ad-hoc technology related tasks
- Tech Project Management/Business System Analyst/Production Support experience is a must.
- Prior experience in managing Sanction systems for transaction filtering/name screening.
- Knowledge of HotScan screening system will be an added advantage.
- Should have knowledge of SWIFT payment message standards.
- Strong technical, analytical, and problem-solving skills. Data analyzing abilities will be a plus.
- Excellent communication and presentation skills, with the ability to convey complex system concepts and issues to cross-functional teams and stakeholders.
- Ability to manage competing priorities, work independently to deliver results.
- Ability to work flexible hours from time to time due to time zone differences and join occasional early morning/night calls with Global stakeholders.
- Willingness to take on ad-hoc tasks as assigned from time to time.
- Proficient in Microsoft Office applications.
- Bachelors Degree or above
- Overall experience of 8-15 years
- Job Requirements:Education & professional qualifications
- Experience
- 5+ years technology industry experience in Banking & Financial Services sector