Manager - Key Accounts
greytHR
- Bangalore, Karnataka
- Permanent
- Full-time
- Develop relationships with a portfolio of strategic customers to ensure they continuously use our
- solution
- Acquire a thorough understanding of key strategic customers' needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet
- their objectives
- Identify upselling and cross-selling opportunities within key strategic accounts, skillfully presenting
- new offerings that perfectly align with the customer's evolving needs
- Play an integral part in generating new revenue generation from these strategic customers Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key
- account metrics
- Business Development
- Key Account Management
- Customer Relationship Management
- Consultative Sales
- Spoken & Written Proficiency in English
- Bachelor's degree in Business Administration, Marketing, or a related field, MBA preferred.
- Experience: Minimum of 2 years of relevant experience in Key Accounts Management. 4 - 6
- years of overall Business Development experience.
- Proven experience as a Key Account Manager or in a similar client-facing role within the
- technology industry
- Previous experience with SaaS companies is a plus
- Strong sales acumen, with a track record of achieving or exceeding sales targets.
- Exceptional communication and relationship-building skills.
- Proficiency in CRM software and data analysis tools.
- Strategic thinker with a keen understanding of market trends and industry developments.
- Ability to work in an unstructured environment & achieve the targeted goals
- Ability to work in a fast-paced and ever-changing environment