Technical Manager
NEC Corporation View all jobs
- Noida, Uttar Pradesh
- Permanent
- Full-time
- Skilled in installation, configuration, administration, and troubleshooting of Windows Server environments (Active Directory, DNS, DHCP, Group Policy) and various Linux distributions, with a solid understanding of system hardening, patching, and performance tuning.
- Hands-on experience in managing virtualized environments using VMware vSphere/ESXi and Nutanix AHV, including VM provisioning, resource allocation, cluster management, and disaster recovery planning.
- Proficient in implementing and maintaining enterprise backup and recovery strategies using Commvault, including backup scheduling, monitoring, restoration, and ensuring compliance with data retention policies.
- Evaluation tasks like IP configuration, File Permission, User creation/deletion, file System management. Have good exposure on RHEL, Ubuntu, SUSE Linux, Centos and other similar linux flavour including virtualization i.e. KVM, VMware, Nutanix etc.
- Good Linux hands-on
- Hands-on Package Manager, Satellite, RIDM, SUSE Manager
- KVM, VMware, Nutanix, Commvault
- -Platform support hands on
- -Deployment experience
- Good Troubleshooting acumen
- Responding to a high volume of low complexity technical inquiries (e.g., equipment or software installation/activation/troubleshooting, providing technical product specifications & information on compatibility with other products, etc.)
- Providing responses to customer inquiries based on pre-determined scripts and other response guidance tools
- Recommending alternative products or services (e.g., warranties) as part of customer issue resolutionThis position is not compensated based on achievement of sales targets. Work Environment: Typically located in a call center environmentSpecialization Match Note: Incumbents matching to this specialization are typically considered tier-one support. Incumbents who provide tier-two support should be matched to Field Service Engineering. For tier-three support please consider matching to Technical Support Engineering (High Tech).