Community Associate

• Build strong relationships with members to understand their needs and ensure their satisfaction.
• Serve as the first point of contact for members, addressing queries and resolving concerns promptly.

• Organize and execute engaging events such as workshops, networking sessions, and celebrations to foster a sense of community.
• Create opportunities for member collaboration and interaction to strengthen relationships and brand loyalty.

• Maintain an inviting and inspiring workspace atmosphere by upholding high standards of aesthetics and functionality.
• Introduce creative initiatives that enhance the overall coworking experience for members.

• Monitor member satisfaction through regular feedback and act on insights to improve their experience.
• Work collaboratively with the operations team to ensure seamless service delivery.

• Act as a brand ambassador for BHIVE, showcasing the workspaces lively and innovative culture.
• Promote BHIVEs events, initiatives, and services to members and prospects effectively.

• Assist in onboarding new members and ensuring a smooth transition into the community.
• Support the operations team in ensuring the workspace runs efficiently and meets member expectations.
• Actively participated in a variety of extracurricular and volunteering activities across school, college, and community settings, demonstrating teamwork, leadership, and organizational skills

• 6 days a week, with flexible working hours based on operational requirements.

• Bachelors degree in Business, Hospitality, Event Management, or a related field.
• 0-3 years of experience in community management, customer service, events, or related roles.
• Strong interpersonal and communication skills, with a customer-centric approach.
• Creative problem-solving abilities and a proactive mindset.
• Ability to multitask and work in a fast-paced, dynamic environment.
• Passion for building communities and creating memorable experiences.

Expertia AI Technologies