Assistant Officer, Specialist, Operations, Trns Svcs-Trade Operations, Corporate Banking, Technology and Operations

DBS Bank

  • Tamil Nadu
  • Permanent
  • Full-time
  • 2 months ago
Business FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.Job PurposeMaker role - Trade Finance OperationsKey RequirementsProcessing of Trade Finance transactions as per Internal process and strictly adhering to the External & Regulatory Guidelines. Processing and maintaining the Client services as per expectations at the desired levels and manage all the stake holders. Cross functional training for self and new joinees.Job Duties & Responsibilities
  • Capable of handling and managing the various Tradefinance products around Exports and cross learning.
  • Strengthen relations with the various stake holders and the client facing branches Interacting with the relationship managers and products and internal teams to resolve all tradequeries and issues promptly.
  • Open to work and perform in dynamic environment and under pressure situations, wherein individual skill combines with team's performance to determine the success of the unit.
  • Understanding & highlighting the risks in the process, and work on process improvements.
  • Willing to contribute in other desks as well when the volumes are high.\
Required Experience
  • Should have strong knowledge of various India TradeProducts related to Exports and related products.
  • 1-2 years of Work Experience in handling the Trade Finance product.
  • Should have strong analytical & interpersonal skills
  • Handling all types of customer complaints, enquiries Queries.
  • Excellent Client / Customer management skills.
  • Be capable of ensuring smooth transition without impacting customer deliverables, to manage processes and metrics on a day to day basis,
  • Capability to identify areas of risk and ensure proper mitigates and controls are put in place.
Education / Preferred Qualifications
  • Graduate
Technical Competencies
  • Good Computer Skills
  • Overview of systems used in Trade operations
  • Give suggestions for Process improvement
  • Error free processing and willingness to take up additional responsibilities

DBS Bank