Were Hiring Customer Relation Manager (Female Candidates Only)Location: Chembur, MumbaiWork Mode: In-PersonJob Type: Full-time, PermanentSalary: As Per Company NormsKey Responsibilities:Address and resolve customer complaints related to real estate projectsKeep accurate records of grievances and follow-upsCoordinate with internal departments (Sales, Legal, CRM, Projects, etc.) for issue resolutionEnsure customer issues are resolved in line with company policies and RERA guidelinesProvide timely updates to customers regarding their concernsSupport in possession and handover processesIdentify recurring issues and suggest process improvementsKey Skills & Requirements:Strong communication & interpersonal skillsGood conflict resolution and negotiation abilitiesCustomer-first mindset with attention to detailFamiliarity with real estate documentation & handover proceduresProficiency in CRM tools and grievance management systemsKnowledge of RERA guidelines is a plusExperience: 3+ years preferredGender: Female Candidates OnlySchedule & Benefits:Day ShiftIncentives: Commission Pay | Overtime | Performance Bonus | Yearly BonusApply Now at 7683820901