
Business System Analyst II - Ecommerce
- Pune, Maharashtra
- Permanent
- Full-time
- Collaborate with business stakeholders to gather, document, and analyze functional requirements related to supply chain processes.
- Conduct gap analysis and provide recommendations for system enhancements and process improvements.
- Translate business requirements into detailed functional specifications for development and implementation teams.
- Facilitate workshops and meetings with stakeholders to ensure alignment on project goals, timelines, and deliverables.
- Support the development of test cases and assist in user acceptance testing (UAT) to validate solutions against business requirements.
- Provide ongoing support for existing systems and processes, troubleshooting issues, and ensuring timely resolution.
- Stay updated on industry trends, best practices, and regulatory requirements impacting pharmaceutical supply chain management.
- Bachelor’s degree in computer science, Information Technology or any other related discipline or equivalent related experience.
- Minimum of 4 to 7 years of experience as a Business Systems Analyst, preferably in the pharmaceutical or supply chain domain.
- Strong understanding of supply chain management principles, processes, and technology solutions.
- 4+ years of directly related or relevant experience, preferably in client software solutions design or management of IT Operations.
- Experience with requirements gathering, process mapping, and documentation (e.g., use cases, user stories).
- Familiarity with project management methodologies (Agile, Waterfall) and tools (e.g., JIRA, Confluence).
- Excellent analytical, problem-solving, and critical-thinking skills.
- Strong communication and interpersonal skills, with the ability to work collaboratively across teams.
- Experience with regulatory compliance standards in the pharmaceutical industry (e.g., GxP, FDA).
- Knowledge of supply chain software solutions (e.g., ERP systems like SAP, Oracle) is a plus.
- Certification in Business Analysis (e.g., CBAP, PMI-PBA) is preferred.
- Critical Thinking
- Detail Oriented
- Impact and Influencing
- Interpersonal Communication
- Multitasking
- Problem Solving
- Time Management
- Application Design and Management
- Business Process Modelling
- Cloud Infrastructure Management
- Database Management
- Technical Documentation
- Network Architecture and Management
- Scalable Technologies & Architecture
- Software Development Life Cycle (SDLC)
- Systems Integration
- Business Process Management (BPM) Systems like Metastorm
- Enterprise Resource Planning (ERP) Systems like Sage, ASW, SAP
- Java Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented Design
- Microsoft Office Suite
- Relational Database Management System (RDBMS) Software
- Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL