
Business System Analyst III -Ecommerce BTIT
- Pune, Maharashtra
- Permanent
- Full-time
- Collaborate with senior management and stakeholders to identify business needs and define technology solutions that align with organizational goals.
- Conduct comprehensive requirements gathering, analysis, and documentation, including functional specifications, use cases, and user stories.
- Lead cross-functional teams in the design and implementation of complex technology solutions, ensuring alignment with business objectives.
- Perform gap analysis and recommend process improvements to enhance operational efficiency and effectiveness.
- Facilitate stakeholder meetings, workshops, and presentations to communicate project status, gather feedback, and promote collaboration.
- Oversee the development and execution of testing strategies, including user acceptance testing (UAT), to validate solutions against business requirements.
- Provide mentorship and guidance to junior analysts on best practices in business analysis and project management.
- Stay current with industry trends, emerging technologies, and best practices to ensure the organization remains competitive and innovative.
- Minimum of 5 to 8 years of experience as a Business Systems Analyst, with a focus on Business Technology and Information Technology.
- Strong understanding of business analysis methodologies, tools, and techniques.
- Proven experience in leading complex projects and cross-functional teams.
- Excellent analytical and problem-solving skills, with a strong attention to detail.
- Bachelor’s degree in computer science, Information Technology or any other related discipline or equivalent related experience. 6+ years of directly related or relevant experience, preferably in client software solutions design or management of IT Operations.
- Certified Business Analysis Professional (CBAP) (Desired).
- Lean Six Sigma (Desired).
- ITIL, ITSM Certifications (Desired).
- Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels.
- Proficiency in project management methodologies (Agile, Waterfall) and tools (e.g., JIRA, Confluence).
- Experience with data analysis and reporting tools (e.g., SQL, Power BI, Tableau).
- Knowledge of enterprise architecture frameworks and best practices.
- Relevant certifications (e.g., CBAP, PMI-PBA, PMP) are a plus.
- Microsoft Office Suite.
- Business Intelligence Tools like Tableau, Power BI.
- Programming and Development Languages - JavaScript, HTML/CSS, Python, SQL.
- CRM platforms such as SAP, Salesforce.
- Application Design and Management.
- Data Security.
- Database Management Systems.
- Information Security Strategy.
- Server Technologies.
- Software Design and Testing.
- Technical Documentation.
- Decision Making.
- Coaching & Mentoring.
- Multitasking.
- Planning.
- Prioritization and Organization.
- Problem Solving.