Job Description: JD Analyst Tax services Some of your key responsibilities include: 1. Workflow Management • Day to Day focus is on executing tasks within defined policies, guidelines and procedures. • Responsible for identifying and resolving problems. • Ensure daily output standards for both quality and timeliness are met. • Gain efficiencies to improve individual productivity. • Manage daily/monthly reporting. 2. Processing Tax Reclaim applications and instructions • Review BBH records in terms of required documentation and prepare tax reclaim applications containing complete sets of market specific paperwork. • Reconcile reclaim inventory and communicate outstanding applications to Clients. • Cooperate with BBH's agents in order to file tax reclaim applications with the Market. • Validate and process various Client's instructions 3. Desired Qualifications: • BS/BA degree or equivalent work experience. • Proficiency in English • Research, analysis and problem resolution skills. • Ability to communicate professionally through effective verbal and written skills. • Customer Service orientation, works to exceed client expectations • Analytical skills, detail-oriented approach to daily tasks • High Organizational skills • Ability to multi-task. • Ability to work in a team environment. • Ability to diligently work in a deadline-driven environment