Learning Deployment Specialist - Supervising Associate-Global Learning Deployment Team

EY View all jobs

  • Kochi, Kerala
  • Permanent
  • Full-time
  • 3 days ago
At EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.Learning Deployment Specialist - Supervising AssociateGlobal Learning Deployment TeamOpportunityThis role offers you the chance to become a key part of our dynamic, virtual Global Learning Deployment team, working from 20+ locations worldwide. You'll bring new ideas and a fresh perspective to our work across EY. We offer flexible working, a multicultural and multinational environment, opportunities for travel, and best-in-class teaming and collaboration.As a Senior Associate, you will play a crucial role in bringing learning content to life for EY professionals, helping them continuously learn and develop, and contributing to EY's purpose of building a better working world.Key responsibilities
  • End-to-end deployment of Global Executive learning courses and programs, through multiple delivery channels (webcasts, virtual classroom, physical classroom) and platforms (MS Teams, Zoom, etc.).
  • Take care of participant management, pre-work/post-work, communication.
  • Source facilitators (internal and external) and ensure they are adequately prepared for course delivery.
  • Project manage larger scale and more complex learning events (virtual/physical).
  • Source venues and vendors following Procurement processes and guidelines.
  • Support Global deployment projects and activities.
  • Support Learning Deployment Manager and Learning Deployment Lead in their priorities and execution.
  • Manage stakeholder relationships by collaborating with regional program managers and learning stakeholders, providing updates through emails and monthly calls
  • Supervise junior Learning Deployment Specialists in the team.
  • Run learning consumption reports for multiple courses and curriculum.
  • Liaise with supporting teams around learning administration.
  • Take responsibility for CE and US CPE credits following relevant processes and procedures.
  • Monitor consumption, costs and satisfaction for multiple courses and curriculum, provide recommendations for improvement.
  • Contribute to continuous projects of simplification, automation and digitalization of the processes and procedures.
  • Contribute to continuous improvement of internal practices to best-in-class deployment standards.
Technical skills
  • Strong project management skills.
  • Strong knowledge and application of MS Excel.
  • Strong organization, time management and prioritization skills.
  • Knowledge of learning deployment and administration processes an advantage.
  • Knowledge and hands on experience of ServiceNow and SuccessFactors an advantage.
Business skills
  • Strong communication and collaboration skills across different geographical locations and cultures.
  • Ability to work effectively in a virtual environment.
  • Ability to work effectively in a dynamic, fast-paced environments, with focus on delivery and high quality results.
  • Ability to work on multiple projects in parallel in an organized and coordinated way.
Quality and risk management
  • High performer with top working standards and ability to deliver high quality and consistency of work.
  • Provide exceptional client service to stakeholders, learners, facilitators and Regions.
  • Ability to identify potential risks and problems and suggest effective solutions.
Leadership skills and behaviours
  • Positive and can do approach, high energy and enthusiasm.
  • Growth mindset, flexibility, adaptability to change.
  • Embracing teaming, collaboration, sharing.
  • Creativity and out of the box thinking.
  • Taking personal responsibility for a continuous learning and development, adopting new tools and technology.
EY | Building a better working worldEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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