Career Category Information SystemsJob DescriptionJoin Amgen’s Mission of Serving PatientsAt Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.What you will doRole Description:The Senior Manager - Technology, will lead and coordinate cross-functional technology teams with a focus on Omics and Multi-Omics product development to enable target and biomarker discovery. This role combines strategic leadership, product ownership, and operational oversight, with a strong emphasis on global collaboration.This hands-on leader is primarily responsible for maximizing the value delivered by the team by ensuring that the team backlog is aligned with end-user and stakeholders’ needs across R&D. This role involves close collaboration with Architecture and Engineering leads supporting product teams along with scientific community representative stakeholders across R&D to define and prioritize features and provide a roadmap for feature development.The ideal candidate has strong experience in product management, specifically related to products that deliver Omics data technologies that enable scientists to perform high throughput analytics to elucidate disease biology, mechanism of action and pathway analysis. The role requires exceptional communication skills, and a deep understanding of Agile methodologies.Roles & Responsibilities:Manage and mentor junior technology staff across product teams, fostering a culture of innovation, accountability, continuous improvement and a sense of belonging.Collaborate and align with global product owners to ensure product teams are committed and focused on delivering on SAFe PI objectives for the businessDefine and communicate the product feature vision, including both technical / architectural features and enablement, and end-user features, ensuring alignment with business objectives across multiple solution stakeholder groupsCreate, prioritize, and maintain the feature backlog, ensuring that it reflects the needs of the business and stakeholdersCollaborate with stakeholders to gather and document product requirements, user stories, and acceptance criteriaWork closely with the business teams, Scrum Master and development team to plan and execute sprints, ensuring that the highest priority features are deliveredIdentify opportunities to improve the product / platform / system and development process, and make data-driven decisions to enhance the product / platformOversee the day-to-day management of technology platforms, ensuring that they meet performance, security, and availability requirementsManage relationships with product / platform /system vendors, ensuring that service levels are met and that the organization derives the best value from its investmentsEnsure that platforms comply with security standards, regulatory requirements, and organizational policiesOversee the management and operation of specific IT systems, ensuring that they meet performance, security, and availability requirementsManage product team Architects, Analysts and Validation Engineers and provide role-based standards and career mentorship for these rolesAssure that the team is successfully creating robust written materials, including product documentation, product backlog and user stories, and creating other need artifacts to assure efficient and effective coordination across time zones.Analyze product performance data, customer behavior, and market trends to inform product decisionsCreate and maintain reports and dashboards that provide insights into product performance, user engagement, and other key metricsConduct market research and competitive analysis to identify opportunities and inform product strategyAnalyze customer feedback and support data to identify pain points and opportunities for product improvementWhat we expect of youWe are all different, yet we all use our unique contributions to serve patients.Basic Qualifications and Experience:PhD with 3 - 5 years of experience in Life Sciences, Computer Science, IT, Computational Biology/Bioinformatics or related field, ORMaster’s degree with 8 - 10 years of experience in Life Sciences, Computer Science, IT, Computational Biology/Bioinformatics or related field, ORBachelor’s degree with 10 - 14 years of experience in Life Sciences, Computer Science, IT, Computational Biology/Bioinformatics or related field, ORMust-Have Skills:Strong knowledge of Agile methodologies (SAFe) and product management principles, and backlog and feature management tools including Jira and ConfluenceStrong knowledge of IT service management (ITSM) principles and methodologiesExtensive experience in leading teams, mentoring junior professionals, and cultivating the next generation of talentStrong communication and organizational abilities with a proven capacity to manage multiple priorities effectively.Proven record of implementing technology solutions in a large organizationGood-to-Have Skills:Good Knowledge of the Global Pharmaceutical IndustryUnderstanding of GxP processStrong solution design and problem-solving skillsStrong understanding of technology, function, or platformExperience in developing differentiated and deliverable solutionsAbility to analyze client requirements and translate them into solutionsWorking late hoursProfessional Certifications:Experience with current cloud technologies (AWS, Azure etc.), use of AI and large language models (LLMs), programming languages (Python, R)Experience working in biopharma R&D with emphasis on implementing research technologiesKnowledge of GxP system validation processesSoft Skills:Excellent analytical and troubleshooting skillsHighest degree of initiative and self-motivationStrong verbal and written communication skills, including presentation of varied audiences through complex technical/business topicsConfidence in leading teams through prioritization and sequencing discussions, including managing stakeholder expectationsAbility to work effectively with global, virtual teams, leveraging tools and artifacts available to assure clear and efficient collaboration across time zonesAbility to manage multiple priorities successfullyTeam-oriented, with a focus on achieving team goalsStrong problem solving, analytical skillsAbility to learn quickly and retain and synthesize complex information from diverse sourcesWhat you can expect of usAs we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.Equal opportunity statementAmgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.Apply now and make a lasting impact with the Amgen team.careers.amgen.comAs an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease..
