Job Role: Technical Training Head- Salon OperationsLooking at professionals with 8+ years of experience in technical training from Health/ Beauty industryLocation: ChennaiJob Responsibility:Design and deliver training modules for Haircuts, Blow Styling, Skin, Bridal Makeup, and GroomingConduct regular skill upgrade programs across levels: Beautician Hair & Beauty Senior Hair & Beauty Stylist Senior Stylist Unisex StylistLead inspiration sessions to update teams on the latest haircut and hair color trendsEnhance skills of Salon Service Providers (SSPs) through personal coaching and the Cluster Coach modelIdentify and develop dream team hair experts across zonesMentor and upgrade salon talent to take on regional Cluster Coach rolesCollaborate with salon industry experts to conduct advanced bridal makeup and hair-do trainingsInitiate training programs related to behavior for the training team via HRConduct technical reviews of new services before launchCreate and maintain Bills of Material (BOM) and consultation modulesFinalize Standard Operating Procedures (SOPs) for all servicesConduct training for Operations teams, Front Desk, and Trainers on technical knowledge and service trendsReduce service-related complaints through focused technical training and educationDrive service category penetration in collaboration with cluster coachesConceptualize and execute photoshoots for visual merchandising and social mediaCreate unique, trend-setting looks and build strong brand identity through technical styling
