Regional Senior Manager - Bancassurance IBL

Tata AIA Life Insurance

  • Pune, Maharashtra
  • Permanent
  • Full-time
  • 1 month ago
Job Description:JOB DESCRIPTION: Regional Senior Manager
  • Position Overview
Position TitleRegional Senior ManagerDepartmentBancassurance IBLLevel/ Band501/Senior ManagerRole Summary:
  • Liaise with Bank’s Regional officers and Zonal Officers and ensure alignment on Life Insurance Business
  • Maintain Wallet Share as per desired benchmark
  • Drive Productivity through Focus Products
  • Visit zones and regions - interact with Zonal Officers, Regional Officers and Bank branch managers
  • Guide and support team to ensure achievement of targets
  • Interact with customers to explain the products and solutions
  • Ensure activation, persistency & productivity is maintained.
  • Ensure quality of recruits hired in the team
  • Maintain & drive compliance at the zone
  • Organizational Relationships
Reports ToNational Sales ManagerSupervisesArea Sales Manager
  • Job Dimensions
Geographic Area CoveredRegion(s)Stakeholders InternalSupervisors, Reportees (DRs + One-Downs), Ops, Underwriting, Legal, Distribution Operations, Customer Service, Compliance, Zonal HR, Zonal ITExternalChannel Partner
  • Key Result Areas
Partner and Client Management
  • Exceeding regional targets (NB, renewal, STP, digitization, product mix and other assigned targets)
  • Interact with the Bank Regional Officer and his/her team to ensure alignment towards Tata AIA in life insurance
  • Engage with customers to explain the products and promote the brand
  • Ensure team is focused on Sales and support to all branches assigned.
  • Drive local contests and sales events/programs
  • Keep track of all contests and initiatives launched – bank, other insurers and Tata AIA Life
  • Maintain a strong relationship with bank Regional Officers/ Heads and Bank Branch manager and SPs - interact with them regularly to assess business status. Take help from them to push & motivate them to maintain productivity
  • Managing the relationship between internal team and channel partner to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner
  • Aid the bank branches to adopt new processes and technology
  • Effective Management of Escalations for the Region
Team Management
  • Assign target to each Area Manager at a branch level – New Business, renewal, STP, resolutions, special projects/initiatives undertaken, product mix.
  • Ensure team is hands on with each branch and maintains a high engagement level with each member
  • Team development and training
  • Retention of high performing talent
  • Tracking Competition and Keeping National Head updated about on–ground activities by Bank and competitors
Customer service
  • Ensure adequate customer service – grievance redressal, claim settlement, renewal etc.
  • Ensure agreed Policy Issuance TATs are maintained by liaising with Ops & Underwriting teams.
MIS & Reporting
  • Analyze data cuts on Business Performance , share the findings with the National Head and develop strategy to fill gaps
Risk
  • Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.
E Skills RequiredTechnical
  • Good product knowledge
  • Good knowledge of MS Office
BehavioralEssentialDesiredInterpersonal skillsCommunication skillsCreative thinking skillsSupervising / Leadership skillsTeamwork SkillsInfluencing skillsRelationship Building skillsDecision making skillsF Incumbent CharacteristicsEssentialDesiredQualificationGraduationPost graduate/Insurance specific trainingExperienceShould have at least 8-12 years’ experience of sales with at least 4-5 years’ experience in leading teams.Preferably needs to have PSU Banca sales experience in the insurance parlance.About Company:Tata AIA Life Insurance Company Limited (Tata AIA Life) is a joint venture company, formed by Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA). Tata AIA Life combines Tata’s pre-eminent leadership position in India and AIA’s presence as the largest, independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region. Tata AIA Life has written retail new business weighted premium of Rs. 2,692 crore for the financial year 2019-20. For the same period, the 13th month persistency of the company was at 89.10% and, the individual death claims settlement ratio was 99.06%. One of the fastest growing companies in the Life Insurance sector, Tata AIA Life is now ranked at no. 5, based on individual weighted new business premium.

Tata AIA Life Insurance