
Scrum Master II - Technical Project and Program Management
- Pune, Maharashtra
- Permanent
- Full-time
- Implement Kanban and Lean practices to improve workflow transparency, limit work in progress using Jira, and focus on continuous delivery and improvement.
- Use Kanban metrics to analyze team performance, optimize processes, and enhance efficiency across RPA/BOT projects.
- Share Kanban plan outlining timelines, resources, deliverables and status.
- Organize and facilitate standard meetings, backlog preparation, iteration planning, retrospectives, iteration reviews and daily stand-ups
- Foster continuous improvement and coach the scrum teams to a higher level of self-organizing maturity, at a pace that is sustainable and comfortable for the team and organization
- Cultivate customer focus as the team collaborates to deliver solutions achieving the desired business outcome
- Facilitate the sizing of stories during the planning sprint, backlog grooming, or sprint planning sessions for the team
- Leverage metrics to assist delivery, enable transparency and optimize the iterative / incremental development process
- Resolve or escalate blocking impediments and known risks through analysis and prioritization
- Manage and negotiate scope, timeline, quality, goals, and deliverables that support business goals and monitor schedule and cost performance throughout the life of the project
- Brainstorm with the team to arrive at solutions to challenges and roadblocks to assigned projects with guidance from more experienced managers
- Work with the product manager and other stakeholders to determine staffing requirements by giving inputs about project workload and expected fulfillment time
- Maintain process documentation and ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility
- Assist in establishing processes to enable effective collaboration and communication across teams (BA, Delivery, Platform, Architect towers, internal controls, InfoSec)
- Coordinate with Dev Lead to ensure compliance and ensure that all tasks are added in Jira including those related to InfoSec and internal controls tasks.
- Prompt the team to identify potential issues and risks in RPA/BOT integration before they escalate, especially those related to integrating with SAP, Salesforce, and other systems.
- Develop and communicate effective mitigation strategies to senior leadership and stakeholders, with a focus on automation-specific risks.
- Maintain comprehensive project documentation, including status reports and meeting notes, with a focus on RPA/BOT metrics and integration outcomes.
- Regularly update stakeholders on progress, emphasizing challenges and ensuring that all activities are completed.
- Oversee project budgets, ensuring cost-effectiveness and efficient resource allocation specific to RPA/BOT projects.
- Provide financial reports to leadership, emphasizing budget adherence and financial projections related to automation initiatives.
Education:
- Bachelor's degree in Business, Management, Information Systems or Engineering
- Certified ScrumMaster (CSM) or Certified Scrum Professional (CSP) or PMI Agile Certified Practitioner (PMI-ACP) or any other related certification is required
- 10 + years of IT experience including prior Scrum Master experience
- Collaborative Approach
- Strong Influencing Skills
- Task Prioritization
- Time Management
- Strategic Thinking
- Planning and Organizational Skills
- Foster Positive Work Environment
- Strong Communication and Presentation Skills
- Analytical and Problem-solving skills
- Ownership and Initiative – taking
- Negotiation Management
- Technical aptitude to work closely with software engineers
- Competent understanding of the software development lifecycle (SDLC)
- Knowledge of both agile and waterfall methodologies on technically complex projects
- Working knowledge of Microsoft Applications including MS Office, MS Project, MS Visio
- Knowledge of Application Lifecycle Management (ALM) e.g., Jira, Azure DevOps
- Understanding of Project and Portfolio Management tools e.g., Clarity, Open Workbench
- Knowledge of Microsoft technology stack (C#, SQL Server)