
Senior Principal Business Process Analyst
- Bangalore, Karnataka
- Permanent
- Full-time
- Drive the strategic analysis, design, and optimization of complex business processes across multiple functions, business units, or geographies to enable organizational goals.
- Lead the development of enterprise-wide process improvement strategies, incorporating methodologies such as Lean, Six Sigma, BPMN, and Process Mining to deliver transformational results.
- Partner with senior executives and cross-functional leadership teams to identify strategic process improvement opportunities and prioritize initiatives that align with business strategy.
- Oversee multiple high-impact process improvement programs, ensuring alignment, governance, and delivery of targeted outcomes.
- Provide thought leadership and subject matter expertise on business process management, design, and transformation to shape strategic decisions.
- Guide and mentor Principal, Senior, and Junior Business Process Analysts, building organizational capabilities and a high-performing process excellence community.
- Conduct complex data analyses to identify systemic issues, root causes, and strategic improvement opportunities with measurable ROI.
- Ensure the scalability and adoption of process management and mining tools
- Develop and deliver executive-level presentations, strategic recommendations, and business cases to drive decision-making at senior leadership forums.
- Shape and implement governance frameworks, operating models, and process improvement standards to drive consistency and excellence across the organization.
- Stay abreast of industry trends, technologies, and regulatory changes to proactively identify opportunities for improvement and innovation.
- 12-15+ years of experience in business process analysis, process improvement, or transformation roles with significant leadership responsibilities.
- Extensive expertise in enterprise process modelling, mapping, mining, analysis, and design.
- Proven track record of leading large-scale, cross-functional transformation programs delivering measurable business impact.
- Certified Lean Six Sigma Black Belt or Master Black Belt preferred; BPM certification highly desirable.
- Strong strategic thinking, influencing, and stakeholder management skills with experience engaging executives and senior leadership.
- Demonstrated ability to develop business cases, strategic roadmaps, and operating models.
- Experience with process mining (Celonis, UiPath) and BPM tools (e.g., Celonis, ARIS, Symbio) at an enterprise scale.
- Excellent facilitation, communication, and interpersonal skills, able to influence and align diverse stakeholders.
- Experience in developing and implementing process governance frameworks and operating models.
- Exposure to Agile methodologies and their integration into process improvement initiatives.
- Experience working across domains such as sales, marketing, supply chain, HR, finance, or manufacturing, with a deep understanding of end-to-end value streams.
- Master’s degree or MBA, Bachelor’s degree in Business Administration, Management, Engineering, or a related field.