GoComet - Senior Key Account Manager - Enterprise Sales (5-7 yrs) Thane (IT Sales)

Gcocomet

  • Thane, Maharashtra
  • Permanent
  • Full-time
  • 2 months ago
Key Responsibilities :- Client Relationship Management : Build and maintain strong, long-lasting relationships with key enterprise clients. Serve as the main point of contact for all client-related issues and needs.- Strategic Planning : Develop and execute strategic account plans to drive growth and achieve sales targets. Identify opportunities for upselling and cross-selling within existing accounts.- Customer Satisfaction : Ensure high levels of customer satisfaction through proactive communication, timely resolution of issues, and consistent delivery of excellent service.- Revenue Growth : Achieve revenue targets and drive growth by identifying and pursuing new business opportunities within assigned accounts.- Collaboration : Work closely with internal teams, including sales, marketing, product development, and customer support, to ensure a cohesive approach to account management and service delivery.- Reporting and Analysis : Monitor account performance, analyze key metrics, and prepare regular reports for senior management. Use data-driven insights to inform account strategies and improve client outcomes.- Contract Negotiation : Lead contract negotiations and renewals with enterprise clients, ensuring favorable terms for both the client and the company.- Market Insight : Stay up to date with industry trends, market conditions, and competitor activities to provide clients with relevant and timely insights. (ref:updazz.com)

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