Cluster Manager - UP UK, Hospital Retail
- Lucknow, Uttar Pradesh
- Permanent
- Full-time
- Develop and execute sales strategies to achieve revenue targets within the assigned cluster.
- Identify and pursue new business opportunities to expand the customer base.
- Build and nurture long-term relationships with key clients, ensuring customer satisfaction and retention.
- Conduct regular market analysis to identify trends, customer needs, and competitor activities.
- Implementing Strategic initiatives ( ZEISS Vision center, ZEISS Vision Partnership Programs)
- Lead, train, and motivate a team of sales representatives to achieve individual and cluster-level goals.
- Set clear performance objectives for the team and monitor progress through regular reviews.
- Identify skill gaps within the team and implement training programs to address them.
- Foster a collaborative and high-performance culture within the team.
- Ensure the effective implementation of company policies, processes, and sales strategies at the cluster level.
- Monitor and manage sales pipelines, forecasts, and performance metrics using digital tools (e.g., SAP, SFDC).
- Conduct regular field visits to support the team and address customer concerns.
- Ensure timely reporting of sales performance, market insights, and operational challenges to the Regional Manager.
- Ensure adherence to company policies, ethical standards, and compliance requirements.
- Collaborate with cross-functional teams (e.g., marketing, logistics, and finance) to ensure smooth operations and customer satisfaction.
- Proven experience in sales and team management, preferably in the healthcare or medical devices industry.
- Strong understanding of sales processes, customer segmentation, and market dynamics.
- Proficiency in using digital tools
- Demonstrated ability to drive results and manage multiple priorities effectively.
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to motivate and inspire a team to achieve high performance.
- Willingness to travel extensively within the assigned cluster.
- Bachelor’s degree in business, marketing, or a related field (MBA preferred).