Special Projects Lead

Delhi
Permanent
Full-time

24 days ago

ABOUT TIDEAt Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.Tide facts:

Tide is available for UK, Indian, German and French SMEs
Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
Over $300 million raised in funding
Over 2,500 Tideans globally - we're diversity champions!
We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.

ABOUT THE ROLEAs a Special Projects Lead, you will act as a strategic execution partner to the SVP of Marketing and Leadership, driving cross-functional priorities, high-impact programs, and leadership initiatives. This role sits at the intersection of strategy, execution, and performance visibility, ensuring leadership priorities are translated into measurable outcomes across the organization. This is a high-visibility, high-ownership role requiring strong problem-solving, exceptional communication, and the ability to operate with ambiguity in a fast-paced environment.You will:

Own and drive leadership-level strategic initiatives across functions (Marketing, Sales, Partnerships, Growth, Ops, etc.)
Act as a strategic partner to leadership, driving visibility on business performance across teams.
Own end-to-end reporting, dashboards, and KPI tracking frameworks across revenue and growth channels.
Translate strategic goals into clear roadmaps, milestones, and success metrics.
Drive weekly/monthly business reviews (WBR/QBR) with clear insights, risks, and actionables.
Track execution rigorously and flag risks, dependencies, and bottlenecks early.
Prepare high-quality briefs, dashboards, and narratives for leadership and key stakeholder forums.
Establish and run operating cadences (OKRs, QBRs, leadership reviews).
Drive alignment across teams on targets, performance tracking, and key initiatives.
Improve operational efficiency through structured processes and reporting frameworks.
Identify systemic issues, analyze data, and recommend actionable solutions.

WHAT WE ARE LOOKING FOR:

Must have 5-9 years of experience in Program Management, Strategy, Business Operations, Revenue or Marketing Ops, or similar roles.
Must have proven experience driving complex, cross-functional initiatives in fast-paced environments.
Must have strong stakeholder management experience, including working closely with senior leadership (VP/SVP/Founders' Office).
Proven track record of building and owning dashboards, reporting frameworks, and KPI tracking for leadership.
Strong structured thinking with the ability to synthesize complex data into clear insights and narratives.
Hands-on experience with Excel/Google Sheets; working knowledge of SQL, Tableau, or Power BI is a plus.
Experience driving business review cadences such as WBRs and QBRs.
High ownership mindset with the ability to operate independently under ambiguity.
Ability to influence stakeholders without direct authority and drive cross-functional alignment.
Experience in fintech, SaaS, B2B, or high-growth startup environments is preferred.
MBA or equivalent strategic/analytical exposure.

WHAT YOU'LL GET IN RETURN:

Self & Family Health Insurance
Term & Life Insurance
OPD Benefits
Mental wellbeing through Plumm
Learning & Development Budget
WFH Setup allowance
15 days of Privilege leaves
12 days of Casual leaves
12 days of Sick leaves
3 paid days off for volunteering or L&D activities
Stocks Options

TIDE IS A PLACE FOR EVERYONEAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives.We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard.At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard.DisclaimerIt has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:

Tide does not charge any fees at any stage of the recruitment process.
All official Tide job opportunities are listed exclusively on our

and applications should be submitted through this channel. * Communication from Tide will only come from an official @tide.co email address.

Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our .Your personal data will be processed by Tide for recruitment purposes and in accordance with .Create a Job AlertInterested in building your career at Careers at Tide? Get future opportunities sent straight to your email. Create alert

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