Technical Project Manager

BCC

Gurgaon, Haryana
Permanent
Full-time

8 days ago
Apply easily

About BCCHow will you make an impact in our GCC?Youll help us to enable service excellence and transformation across Bupa. From re-engineering processes and ways of working to integrating automation and AI technologies across technology and operations, youll be improving quality and driving efficiency across our organisation.As part of our team, youll be critical in helping us to better understand our customers needs and insight. Youll deliver personalised, digital-first healthcare experiences, innovate responsibly, and do all of this at scale.Youll work on the worlds most complex healthcare problems, whilst making an impact on the overall health of the planet and our global communities.By bringing the best talent into our GCC, youll help us to build a deeper understanding of the skills and capabilities that will drive our business forward. Youll be limitless. Youll be unstoppable. Youll be shaping the future of Bupa.Job DescriptionWe are looking for a seasoned Technical Project & Program Managerto drive the successful delivery and evolution of healthcare software products. This role requires a strong blend of technical depth, program-level ownership, and innovation leadership.The ideal candidate will not only manage complex, multi-stream delivery programs but will also proactively identify innovation opportunitiesacross technology, AI, architecture, and healthcare workflows to create differentiated, scalable products.Key Responsibilities:Program & Project Management:

Own and manage large, cross-functional programsspanning multiple projects, teams, and releases.
Define and maintain program roadmaps, inter-project dependencies, milestones, and success metrics.
Ensure alignment between product strategy, engineering execution, and business objectives.
Govern delivery across multiple Agile teams while balancing scope, quality, cost, and timelines.
Proactively manage risks, technical debt, dependencies, and cross-team escalations.
Establish and continuously improve delivery frameworks, metrics, and governance models.

Technical Leadership & Architecture:

Act as a technical authority and trusted advisorto engineering and product teams.
Guide and review solution architecture, system design, and technology decisions.

Provide hands-on technical leadership across:

Full-stack development
Microservices and API-driven architectures
Cloud-native and scalable platforms
AI-enabled system design
Ensure solutions are secure, scalable, maintainable, and production ready.

Innovation Identification & Leadership:Continuously identify innovation opportunitiesacross:

Healthcare workflows and patient journeys
AI/ML, automation, and data-driven insights
Platform modernization and architecture evolution
Translate ideas into roadmap-ready initiatives.
Drive adoption of emerging technologiesto improve efficiency, quality, and clinical outcomes.
Foster a culture of continuous improvement, experimentation, and technical excellence.

AI & Data-Driven Solutions:

Drive integration of AI / ML capabilitiessuch as predictive analytics, NLP, workflow automation, or clinical decision support.
Collaborate with data science teams to ensure scalable and compliant AI deployments.
Ensure best practices around data governance, model validation, explain ability, and performance monitoring.

Stakeholder & Communication Management:

Serve as the primary program-level interfacefor senior leadership and external stakeholders.
Communicate complex technical and program insights in a clear, business-focused manner.
Provide executive-level reporting, dashboards, and decision support.

Required Skills & Qualifications:Experience:

1012 yearsof experience in software product development.
5+ yearsin Technical Project / Program Management roles.
Proven experience leading large-scale, complex programsin product-based organizations.
Prior experience in healthcare or regulated domainsis strongly preferred.

Technical Skills:

Strong understanding of full-stack development(modern frontend and backend frameworks).
Solid experience with system and solution architecture(microservices, APIs, cloud platforms).
Working knowledge of AI / ML concepts and production integration.
Experience with CI/CD, DevOps, and modern SDLC practices.

Program & Delivery Skills:

Strong expertise in Agile, Scrum, SAFe, or hybrid delivery models.
Hands-on experience with tools such as JIRA, Confluence, Azure DevOps, or similar.
Excellent planning, estimation, dependency, and risk management skills.

Leadership & Soft Skills:

Strong strategic thinking and problem-solving capabilities.
Ability to influence, align, and lead without authority.
Excellent communication and executive presence.
High ownership mindset with a passion for innovation

BCC