Salesforce Service Max DevOps Developer
- Bangalore, Karnataka
- Permanent
- Full-time
- Design, implement, and maintain DevOps solutions tailored to Salesforce and Service Max environments.
- Collaborate with cross-functional teams to streamline deployment processes and enhance system reliability.
- Automate workflows and manage CI/CD pipelines to support dynamic business needs.
- Optimize system performance and ensure seamless integration of new features.
- Handle incidents and service requests on a daily basis escalated from Level 1 Support to you, providing essential support for our CRM systems.
- Troubleshoot and resolve technical issues related to Salesforce and Service Max.
- Monitor system performance & health and proactively address potential issues.
- Provide training and support to Level 1 Support where necessary to ensure efficient use of the systems.
- 3+ years experience in Salesforce and ServiceMax development and administration.
- Salesforce Administrator, Salesforce Platform App Builder / Platform Developer 1 Certification is required. Knowledge of Apex, Visualforce, Lightning and more.
- Proficient in Lightning Web Components(LWC) development.
- Experience in ServiceMax functionalities and integrations
- Understanding of DevOps principles and practices including use of JIRA or similar
- Experience with ServiceNow or similar tool for ticket handling.
- Excellent communication skills to work effectively with business stakeholders globally.
- Ability to work in an agile environment and adapt to changing requirements.
- Technical problem-solving skills and attention to detail.
- Fluent English (must)