Customer Support Executive

Grassroots Solutions and Services

Bangalore, Karnataka
Permanent
Full-time

8 hours ago

Job description:We are hiring enthusiastic candidate for the role as a Customer Support, you will assist customers, handle queries, and provide support in multiple languages to ensure a smooth customer experience.Key Responsibilities:

Handle customer queries via phone, chat, or email
Resolve basic customer issues or escalate when required
Communicate clearly and politely with customers
Maintain records of customer interactions
Follow company processes and guidelines

Eligibility Criteria:

Minimum qualification: 12th Pass
Experience: Freshers or 6–12 months experience in customer support
Basic computer knowledge

Language Requirements:1. Tamil2. Telugu3. Hindi4. English (basic understanding required)Required Skills:

Good communication skills
Positive attitude and willingness to learn
Patience and problem-solving ability
Team player

Job Details:Location: Gopalan Signature Mall, BenniganahalliJob Type: Full-timeShift: Rotational shiftsWeek Off: Rotational week offTraining: ProvidedBenefits: * Training provided for freshers

Growth opportunities
Friendly work environment
Referral Bonus

Job Types: Full-time, FresherBenefits:

Flexible schedule
Paid time off
Work Location: In person

Grassroots Solutions and Services

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