Position : Marketing Officer/assistant managerLocation : Andheri East, MumbaiIndustry : Jewelry Manufacturing and RetailExperience : 3-5 years in the jewelry industryEducation : Bachelor's degree in Marketing, Business Administration, or related fieldKey Responsibilities :Customer Relationship Management : Handle customer inquiries, provide product information, and ensure customer satisfaction.Pricing Strategy : Develop and implement pricing strategies based on market research and competitor analysis.Customer Portal Management : Oversee the functionality and user experience of the customer portal.Order Processing : Manage order entries, invoicing, and coordinate with the production team for timely delivery.ERP System Management : Release and monitor orders in the ERP system, ensuring data accuracy.Excel Proficiency : Utilize Excel for data analysis, reporting, and maintaining records using advanced formulas.Email Communication : Draft professional emails for internal and external communication.Production Follow-up : Coordinate with the production department to track order status and ensure deadlines are met.Continuous Learning : Stay updated with industry trends and continuously seek opportunities for professional growth.Required Skills :- Proficiency in Microsoft Excel, including VLOOKUP, HLOOKUP, and pivot tables.- Strong communication and interpersonal skills.- Experience with ERP systems.- Ability to multitask and manage time effectively.- Attention to detail and problem-solving skills (ref:updazz.com)