Senior PS Consultant
- Bangalore, Karnataka
- Permanent
- Full-time
Location: Bangalore, India
Team: Global Operations – Post-Live ERP Services
Reports To: Senior Director, Post-Live Services – Food & Beverage ERP
Employment Type: Full-TimeWork Shift : 5 PM - 2 AMAptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3,000 employees, 50 different products and a global client base, there’s no better time to advance your career at Aptean.As one of the largest Microsoft Business Partner, we stay ahead of Microsoft and operate at the forefront of Dynamics innovation. Now we’re looking for thinkers, doers and creatives to join our community of Dynamics Developers. Working collaboratively, exchanging ideas globally and fostering a culture of continuous improvement, our Dynamics teams deliver over 4,500 projects, providing best-in-class solutions for the Food & Beverage industry.Role OverviewWe are hiring a mid-level Functional Consultant to support the post-live operations of our Aptean Food & Beverage ERP suite, including bcFood and JustFood, all built on Microsoft Dynamics 365 Business Central.This position will be part of the Global Operations expansion team in Bangalore, providing scalable, high-quality support and enhancement delivery to our North American customer base. You will be responsible for post-go-live service requests including scoping, minor enhancements, configuration, user enablement, and issue resolution.This role requires deep familiarity with Business Central, excellent communication skills, and the ability to work cross-functionally in a virtual global team.Key Responsibilities
- Deliver post-live ERP consulting services for Aptean’s Food & Beverage ERP products (JustFood, bcFood, Aptean F&B)
- Perform functional analysis, configuration, and testing of enhancement requests and small-scale changes
- Participate in scoping sessions with onshore leads and translate client needs into actionable work plans
- Document business requirements and prepare functional specifications for the development team
- Collaborate with technical and QA resources to ensure high-quality solution delivery
- Provide functional support for escalated issues requiring root cause analysis
- Contribute to the team’s work intake process, knowledge sharing, and process improvement initiatives
- Work overlapping hours (at least 3–4 hours daily) with North American teams and customers
- 3+ years of hands-on functional experience with Microsoft Dynamics 365 Business Central
- Proven experience in ERP consulting or post-implementation support, preferably in the manufacturing or food & beverage sector
- Ability to independently handle enhancement requests, user training, and functional testing
- Strong documentation and communication skills, with ability to clearly articulate requirements and outcomes
- Experience working in a global delivery model or supporting international clients
- Exposure to JustFood, bcFood, or other Aptean F&B verticals
- Familiarity with AL language or BC extensions
- Understanding of food safety, lot traceability, or industry-specific compliance workflows
- Prior experience working in a COE or shared services model