Executive - Customer Support (0-2 yrs) Bangalore/Mumbai (After-Sales/Customer Service)

Moneylicious Investments And Consulting Services P

  • Mumbai, Maharashtra Bangalore, Karnataka
  • Permanent
  • Full-time
  • 1 month ago
Responsibilities :- Provide technical support and ad-hoc training to customers who use the company's product, replying to inbound queries.- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred.Qualification : - Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).- 50% cutoff - 10th, 12th and Graduation.- No backlogs and Gap years during education- Must be fluent in English and Hind (ref:updazz.com)

updazz .com