
Salesforce Einstein Analytics- Pune
- Pune, Maharashtra
- Permanent
- Full-time
- Design, develop, and implement Salesforce Einstein features (Prediction Builder, Discovery, Einstein Analytics, Next Best Action).
- Customize and optimize Salesforce dashboards and reports using Einstein Analytics.
- Integrate Salesforce Einstein with external data sources as needed.
- Develop intelligent business solutions using AI and machine learning capabilities in Salesforce.
- Collaborate with business stakeholders to identify use cases for AI and data-driven decision-making.
- Build and train predictive models using Salesforce Einstein Prediction Builder.
- Maintain and improve Einstein Bots for customer service automation.
- Ensure data integrity, model accuracy, and ethical AI practices.
- Stay up to date with new features and best practices related to Salesforce AI technologies.
- 4+ years of experience with Salesforce platform (Sales Cloud, Service Cloud).
- 2+ years hands-on experience with Salesforce Einstein Analytics or Tableau CRM.
- Knowledge of Salesforce Einstein Discovery, Prediction Builder, and Einstein Bots.
- Proficiency in Salesforce Apex, SOQL, Lightning Components, and Flows.
- Experience with data modeling, dashboard creation, and ETL tools.
- Strong understanding of machine learning fundamentals and AI ethics.
- Salesforce certifications preferred (Einstein Analytics and Discovery Consultant, Salesforce Administrator, Platform Developer).