Executives
- Pune, Maharashtra
- Permanent
- Full-time
- Provides high quality customer service in resolving queries of client customers by obtaining, analyzing and verifying the accuracy of their queries or funding transactions in a timely manner.
- Provides inbound phone support on various Product lines.
- Initiates required action for response to customer service requests for claims status/inquiries and communicates changes to the appropriate departments.
- Ensures and provides quality service to while administering their account.
- Participates and provides expertise as a member of the funding departmental team to ensure continuous process improvement initiatives are met.
- Additional tasks/ responsibilities may be added from time to time or as the client &/or business need arises