IT Operations Intern
- Mumbai, Maharashtra
- Training
- Full-time
- Assist in managing and maintaining hardware, software, and network systems.
- Perform routine checks on system performance and report issues to the IT team.
- Help resolve basic technical problems for end-users and escalate complex issues as needed.
- Monitor network and server health using diagnostic tools.
- Support the team in identifying and mitigating potential risks to system availability.
- Maintain records of IT assets, configurations, and support tickets.
- Assist in documenting standard operating procedures (SOPs) and technical guides.
- Participate in IT projects, such as system upgrades, migrations, or new technology rollouts.
- Collaborate with team members to ensure timely and efficient project delivery.
- Stay updated on IT trends and best practices to suggest improvements.
- Attend training sessions and workshops to enhance technical knowledge.
- Willingness to learn about IT systems
- Good analytical skills
- Good communication skills
- Team player with good presentation skills
- Ability to troubleshoot hardware, software and network problems
- Understands project management
- M365 stack knowledge
- Understands ITIL practices
- Familiar with various operating system and databases
- Can understand IT logs for audit
- Engineering Graduates/ Post-graduates in Computers (or) IT
- Any relevant diploma in IT
- Satisfaction of Working for a Social Cause to eradicate the perpetual unemployability issue amongst freshers, by helping millions of students get job-ready, in time!
- Internship Certificate from Cloud Counselage Pvt. Ltd.
- Opportunity for apprenticeship and stipend w.e.f. the completion of 3 months full-time internship
- Letter of Recommendation based on performance
- Opportunities for professional development and career growth.
- A collaborative and dynamic work environment.
- Networking opportunities with industry experts and researchers
- Flexible working hours and a supportive work environment