
IWM Ops Trade Support 2 -6 Yrs
- Bangalore, Karnataka
- Permanent
- Full-time
- Monitoring trading systems and booking trades on a Trade Date.
- Perform daily reconciliation and clearance of positions/balances breaks, timely escalate to supervisor on any outstanding breaks by day end.
- Daily interaction with the Sales & Trading Desks and PWM business unit answering via phone any ad-hoc requests/trade related questions. Should have experience in business conversations with Front Office (trading/Sales)
- Demonstrate strong process knowledge of business process on the products managed under the candidate's remit.
- Ensure that colleagues are adequately cross trained to cover planned or unplanned absence.
- Escalation and thorough documentation of all issues / breaks to Supervisor / Manager.
- Actively embrace process re-engineering to streamline / improve existing processes. Active involvement in project work.
- Ensure compliance / adherence with Service Level Agreements.
- At least 3-6 years' experience (depending on role grade) in the financial services sector such as a middle office / trade support role. Relevant experience in cash equity, fixed income, mutual funds, hedge funds, structured notes/derivatives products will be an added advantage.
- Excellent verbal and written communication abilities. The role will require daily phone calls with traders and PWM business unit.
- Superb attention to detail, accuracy & quality, with mathematical skills (PnL calculations)
- Strong time management and task prioritisation skills. Ability to work Hong Kong hours to ensure all deliverables are performed within required timescales before day end.
- Focus on risk guardianship, ensuring that issues are identified, escalated, resolved and reported on a timely basis
- Passion, energy and enthusiasm. Is a self-starter who takes individual ownership for work quality and improvement.
- Ability to work well under pressure and time criticality tasks considering the T+0 nature of the transactions
- Ability to absorb information and learns quickly whilst displaying self-starter characteristics.
- Required strong proficiency in Microsoft Excel (including formulas and managing large scale data)
- Innovation and continuous improvements: mind-set to challenge the existing processes and status quo.
- Knowledge of productivity tools like Alteryx, UIpath, PowerBI, etc. will be an added advantage.
- Attention to details.
- Work independently
- Proactive and self-motivated
- Result-focused mindset