
Insurance Servicing - Team Member
- Bangalore, Karnataka
- Permanent
- Full-time
- Review and verify insurance coverage for assets and collateral, ensuring adherence to established guidelines and procedures.
- Collaborate with vendors and servicing teams to implement changes in policies, procedures, and systems, maintaining open communication and fostering win-win solutions.
- Identify trends and root causes of errors in servicing activities, escalating non-routine issues to senior team members for resolution.
- Assist in the production of daily reports, contributing to the forecasting of workload and adherence to service level agreements.
- Participate in the implementation of process improvements, contributing to the enhancement of insurance servicing operations.
- Baseline knowledge of insurance servicing operations, including reviewing assets and collateral for appropriate coverage.
- Familiarity with lending services, particularly in relation to the loan lifecycle and the associated regulatory environment.
- Demonstrated ability to identify trends and root causes of errors, using critical thinking skills to evaluate various aspects of a situation and generate consistent conclusions.
- Experience in stakeholder management, with the ability to establish productive working relationships with cross-functional teams and clients.
- Proficiency in time management and organization, with the ability to efficiently manage and monitor multiple tasks and activities.
- Basic understanding of insurance processes with a willingness to learn and develop strategic insights.
- Creative thinker with a proactive approach to process improvement and a strong motivation to enhance efficiency.