Manager - Master Data Management
- Bangalore, Karnataka
- Permanent
- Full-time
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Manager - Master Data Management
In this role, we are looking for a MDM Specialist who will work closely with various stake holders to understand business transactions and ensure they are processed and accounted for in appropriate categories accurately.Responsibilities
- Good knowledge and working experience on Vendor, Customer, Product and Hierarchy mapping domains
- Executing MDM requests from different data domains, Adhoc request and daily activities.
- MIS reporting and proactively identifying data duplicates
- Proactive data analysis and identify need to data cleansing and enrichment.
- Accurate and timely processing of activities within agreed TAT.
- Perform Vendor, Customer, Product and Hierarchy mapping domain activities, running of different queries and reports, allocations, revaluation perform account reconciliation, handling client requests and Internal requests, process ad-hoc requests, providing supporting documentation for audit purposes etc.
- Perform Process Controls & documentation, Quality Check. etc.
- SOP documentation during KT and during BAU, capturing all the rules and exceptions in the process. This is an ongoing activity that demands good analytical and writing skills
- Understanding of the process and nuances of different entities, understanding of entity specific norms etc.
- Become the “go-to” SME and proactive contributor on domain / process knowledge
Minimum Qualifications
- Bachelor’s / Master’s degree
- Strong analytical skills and problem-solving skills.
- Effectively communicate in writing and verbally to client.
- Experience in balancing customer facing role and work assessments.
- Self-starter and have analytical, problem-solving skills
- Relevant experience
- Domain knowledge – Master Data Management
- As a Master Data Specialist, you have completed a university degree/studies or equivalent education
- You are well educated in the area of master data analysis with SAP S/4HANA and SAP Master Data Governance
- Correspond with internal business departments and external business partners
- SAP Ariba or SAP HANA knowledge is beneficial
- You are proficient in working with MS Office (especially in Outlook, OneNote, Word and Excel)
- Additionally, you have advanced experience in Excel
- Knowledge of Syniti are considered an advantage
- A high degree of motivation, excellent analytical and conceptual skills
- Possess strong communication skills and a good sense of responsibility
- Team player with strong analytical, cooperation and communication skills
- Enjoyment working in a dynamic team
- Very good English language skills
- Reliability, structured approach, and independence characterize your strengths in working
- Ensuring accuracy and quality in all tasks is facilitated by your meticulous attention to detail
- Analysing and reporting metrics of master data to reduce customer data issues and improved customer data quality in order to ensure that teams follow and support customer data governance policies
- Developing and improving business processes through tools, metrics to enable decision making
- Good analytical skills, propose process improvement plans
- Quality improvement is expected
- Knowledge on SAP ERPs and workflow systems
- Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.