Senior Manager, Software Engineering I Delivery Lead – Services
Hyderabad, Telangana
Permanent
Full-time
23 hours ago
Job Category: Technical Product DevelopmentJob Description:Job Summary:This role will be instrumental in managing talent onboarding, team enablement, and delivery operations, while also playing a part-time Scrum Master role across 3-4 customer engagements. The ideal candidate will be a self-starter with a strong grasp of operational frameworks, agile methodologies, and people management in a fast-paced InsurTech environment.Responsibilities:Talent Acquisition & Onboarding:- Partner with the Talent Acquisition team to hire top-tier talent from the insurance/tech industry.- Ensure timely onboarding of new hires and facilitate smooth integration into delivery teams.- Continuously refine hiring and onboarding processes to support scalability and quality.Training & Enablement:- Collaborate with the Training Manager to organize and deliver structured training programs for new hires.- Monitor training effectiveness and recommend improvements based on feedback and team needs.- Ensure teams are equipped with domain knowledge and delivery readiness before project deployment.Delivery Operations & People Management:- Act as a liaison between delivery managers and India leadership to identify, escalate, and resolve peopleand delivery challenges.- Provide proactive operational support including capacity planning, bench management, and performanceinsights.- Drive employee engagement initiatives and promote a culture of collaboration and continuous improvement.Agile Delivery & Scrum Master Duties:- Serve as a part-time Scrum Master across 3-4 customer accounts; facilitate agile ceremonies and promoteagile best practices.- Work closely with client teams to understand delivery bottlenecks and coordinate with internal teams tostreamline execution.- Track and report on team performance, sprint velocity, and delivery metrics.Qualifications:Required Qualifications:- Bachelor's degree in Engineering, Technology, Business, or a related field.- 10+ years of experience in IT/Delivery Operations, with 2-3 years in a people operations or agile deliverysupport role.- Prior experience in the Life Insurance and Annuity domain or working with InsurTech platforms.- Hands-on experience as a Scrum Master or Agile Coach managing multiple teams.- Proven ability to coordinate across functions (TA, L&D, Delivery, HR) and resolve cross-functional issues.Preferred Skills:- Certified Scrum Master (CSM) or SAFe Agilist certification.- Strong working knowledge of Jira, Confluence, and agile delivery tools.- Excellent interpersonal, facilitation, and problem-solving skills.- Experience working in a global delivery model with U.S. client interaction.What We Offer:- Exposure to high-growth U.S. InsurTech clients and next-gen insurance technology.- Opportunities to lead impactful operations initiatives and drive organizational growth.- A supportive leadership team and clear career advancement path.- Competitive compensation and benefits package.About Us:For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we've been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World's Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.We're 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.Verisk Businesses- provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision- supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences- offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient- provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.- provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance- delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement- offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.- provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become strongerVerisk Analytics is an equal opportunity employer.All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk's minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.